We're reflecting on the many things for which we're thankful this week — a Week of Thankfulness of sorts. As we've thought about the many groups of people for whom we're thankful, an interesting thought came to mind. We're very thankful for the many thousands of people whom we serve! It might not seem immediately obvious why but let us explain.
When we're referring to people who need or use our services, as a team we've agreed to never use the word client. There's nothing wrong with the word inherently. Many nonprofits use the term to great success but we've never felt like it was very "us." Right from the start, the people in need have been our neighbors, friends, and fellow residents of the communities we serve. While it may not be the most business-savvy decision, we use any of those words before we call someone a client.
So we're thankful for our neighbors. You trust us during some of the hardest times in your life. You trust us to treat you with respect and love. You trust us to be good neighbors. Serving you by mobilizing people to help renew your home is one of our greatest honors. We've always agreed that running Serve Moore would never be a "job" but had to be a "calling." Every single day, you make that calling possible with your trust and patience. For that, #WeAreThankful.